Solution By Responsibility

CEO

As Chief Executive Officer (CEO) the final responsibility for your company’s success rests on your shoulders. its up to you to align the internal and external workings of your company with its strategic vision. Stakeholder expectations demand that you know what is happening across all levels of your organisation at any one time. Increasing workloads also mean that you need to have access to tools that allow you to do this quickly and easily.

Instant access to real time information ensures you’ll always be aware of situations and prepared to answer any question.

With FICS you can:

• Receive customised live reports by email delivering regular review of business performance. Every live report enables direct drill down to specific events by simply clicking area of interest on the report. This allows you to see the raw data that makes up the report even if its a remote construction site on the other side of the world.
• Define thresholds that trigger specific actions for emergency processes and communicates key information to your chosen management team reducing response and resolution time.
• Be confident that your company is operating as you intend it to. Processes are followed and yet those with delegated authority and the best skill for the role can improve processes they understand. This improves the effectiveness of delegation as it carries accountability with it.

For maximum benefit from any investment in technology there are five key needs that must be met. Relevance, usability, flexibility, reliability and security. Assessment of value against the cost can then be made.

FICS addresses these needs:

• Relevance
  When users find a tool that makes their life simpler, faster or just helps them do their job better, that tool becomes an essential requirement for their job. FICS’s easy to customise dashboard ensures users only see what they need and need what they see. Specific help files are always only a click away.
• Usability
  Ease of use reduces training cost and drives faster uptake but it goes further. Whether at the desk or mobile, the same process is involved. Consistently improved productivity gives users an increased sense of value and satisfaction in delivering a professional result. 
• Flexibility
  Part of FICS’s design brief was to deliver self management as part of the tool. Enabling your team to perform as much of the customisation as possible has enabled us to rapidly expand the functionality.  The modular design ensures your needs are met at a level appropriate to your budget and as those needs change the system can be expanded. And by providing fiCS as either an in house solution or through  Software as a Service (SaaS) you have further choice.
• Reliability
  fiCs has been market tested for eight years now and its reliability is just one of the reasons our customers are so happy. Both physical and online redundancy is maintained with back up generators also standing for emergencies.
• Security
  The four levels of software security add further flexibility to the FICS system. Access is restricted by application, by module, by user, by form and by logic. This ensures people are not distracted by information they don’t need to see and keep focussed on relevant activities. Access can easily be modified as business process or user responsibilities change. This powerful feature gives peace of mind to all CIOs using our system.